Paper Prototype - Non Technical User Review Transcript

As the non-technical user, we interviewed one of undergraduate student of Colombo Academy of Hospitality Management (CAHM), and the user is frequently using Android mobile platform. But this is the first time using ReminderPro Android Application


Transcript for 1st paper prototype

Interviewer: hi Now we are going to do paper prototype for ReminderPro Android Mobile application, first you have to go to the 1 mobile application.(00:19 – 00:23) 2
User: Ok, I will click on Application Icon.(00:24 – 00:25) 3
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Interviewer: ok, now please add an event.(00:26-00:28) 5
User: This one? (00:29-00:31) 6
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Interviewer: Add details and click on edit to change the date.(00:34-0:40) 8
User: ok (Got some time to find) 9
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Interviewer: Tap on add button.(00:48-00:50) 11
User: ahhh... ok.(00:54-00:55) 12
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Interviewer: Now make a call.(01:01-01:03) 14
User: mmm….ok(Took some time)(01:04-01:07) 15
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Interviewer: ok, now send a message(01:10-01:13) 17
User: ok (01:14-0114) 18
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Interviewer: Add some test and click send.(01:18-01:19) 20
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Interviewer: Now try to schedule a message to the event you created(01:34-01:35) 22
User: mmm……sorry I can’t find where to schedule a message.. (got some time)(01:36-01:38) 23
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Interviewer: Click here…(01:37-01:38) 25
User: You need to change the color of this drop down, it’s not professional one, (01:39-01:47) 26
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User: ahh is this app doesn’t showing that scheduling notification, it means there aren’t any showing after scheduling is done (02:06-28 02:14)

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User: So you need to change it..ahh so..(02:20-02:22) 31
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Interviewer: Ok, mmm now try to edit the event.(02:24-02:25) 33
User: mm edit..?(02:26-02:27) 34
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Interviewer: yes, You can again click here(02:28) 36
User: ahhh in this edit window it’s also, this is already showing this is add event but the button is showing update. You have to change 37 it.(02:40-02:50) 38
Interviewer: ok, we are going to change it.(02:53) 39
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Interviewer: Now again go to the event(03:00-03:02) 41
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Interviewer: Now try to delete.(03:04) 43
User: This one..? (03:09-03:10) 44
Interviewer: yes. 45
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User: actually this color is very bad.(03:14-03:16) 47
User: Doesn’t it showing a delete notification or any confirmation message..?(03:20-03:23) 48
Interviewer: mm currently it doesn’t showing it(03:24-03:25) 49
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User: now what I’ve to do..?(03:43-03:45) 51
Interviewer: ahh now go to birthdays.(03:46-03:47) 52
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Interviewer: here this is all birthdays. Try to scroll between Today Tomorrow and This month(03:50-03:56) 54
User: Today.(03:57) 55
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Interviewer: Now, if you need to see anniversaries, click here(04:09-04:11) 57
User: mm ok(04:12) 58
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Interviewer :Now click on anniversaries.(04:12-04:14) 60
User: again.. 61
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Interviewer: Scroll between tabs.
Page 6 of 13
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Interviewer: Now to go to settings, ahh you can again click here.(04:33-04:36) 65
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Interviewer: Now change the Remind Me On,(04:46-04:47) 67
User: Actually you need to change these two words “The day before and The day”.these are not professional words. Mm I think you 68 need to change it.(04:48-04:55) 69
Interviewer: Ok now try to go to About.(05:05-05:09) 70
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User: Yoy mean using this side bar..? mmm in this window you need to justify, do justification to the text ReminderPro and it’s 72 about(05:10-05:30) 73
Interviewer: Ok.(05:34) 74
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Interviewer: ok now go to home screen. 76
Interviewer: Thank you for helping us to do this review.